We strive to make your shopping experience with us as seamless as possible. Below is our Shipping and Returns Policy, tailored to our range of products and services. If you have any questions, please feel free to reach out to our customer support team for assistance.
Product Categories and Policies
1. EVMS Public Workshops (In-Person Event Products)
– Cancellation Policy
– Cancellations must be made at least 5 days before the event date to qualify for a refund.
– If materials were already shipped, the refund will be processed once the course materials are received back in our office.
2. CAM Certification (Online Products)
– Cancellation Policy
– Cancellations must occur before starting the certification course to qualify for a refund.
3. EVMS Books (Physical Products)
– Refund Policy
— Refunds may be provided for unopened and unused items within a 30-day timeframe.
– Shipping Policy
– Books are shipped via USPS or UPS depending on the quantity of items ordered. Tracking information will be provided upon shipment.
– Delivery times may vary based on the shipping method selected and destination.
4. EVMS Online Training (Online Products)
– Cancellation Policy
– Cancellations must occur before starting the training course to qualify for a refund.
5. EVMS Electronic Products (Online Products)
– Refund Policy
– Refunds may be provided for unopened and unused items within a 30-day timeframe.
Additional Information
– All refunds will be processed back to the original method of payment. Please allow 7-10 business days for the refund to appear in your account.
– For questions or concerns about your order, please contact our support team at humphreys@humphreys-assoc.com or 714-685-1730.
Thank you for choosing Humphreys & Associates. We value your business and look forward to serving you!